Privacy Notice

About this Privacy Notice

Viddyoze Limited ("We") are committed to protecting and respecting your privacy.
This privacy notice (together with our Website Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This Privacy Notice was last updated in July 2021.

Questions, comments to

Important Information and who we are

Viddyoze Limited is the controller and responsible for your personal data. We are registered in England and Wales under company number 09776043 and we have our registered office at 1 - 2 Dollywaggon Way, Bamber Bridge, Preston, England, PR5 6EW. Our main trading address is 1 - 2 Dollywaggon Way, Bamber Bridge, Preston, England, PR5 6EW.

Information we collect from you

We will collect and process the following data about you:

We will not normally collect any “special categories” of sensitive personal data from you. In the event you provide us with any special category data, we will take extra care to ensure your rights are protected.


We use cookies in connection with the operation of our website. A cookie is a small file that is sentby a web server (where we host our website) to a web browser (from where you view our website),and which is then stored by the browser. Usually, cookies do not hold any data by which you canbe identified, although if we do hold personal data about you (for example, because you have subscribed to a service that we offer) the cookie may be linked to that data. We use cookies for the following purposes:

In addition to cookies used by us, our service providers may also use cookies, and those cookies may also be stored in your browser when you visit our website.

If you wish to do so then usually you can prevent cookies from being downloaded to your browser and may delete those that have already been downloaded. How this is achieved varies between different browsers. Consult the website of your browser provider for more details. However, you should be aware that if you block or delete cookies this may have a detrimental impact upon your ability to access our website and the services that we provide. It may mean that not all of the facilities on our website will be accessible by you, or it may mean that you are unable to access any member services which we provide. We regret that we cannot, for technical reasons, supply our services to you unless your browser is set to accept cookies.

For further information about the cookies we use please contact us at or refer to our Cookie Information.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature, or the number of customers purchasing certain products. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Notice.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Uses made of the information

We use information held about you in the following ways:

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact Us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Lawful basis for processing your information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

Disclosure of your information

We may have to share your personal data with the parties set out below for the purposes set out above. These parties may be:

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We also share Aggregated Data or otherwise anonymised data with:

We will disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply contractual arrangements between you and us, or to protect the rights, property, or safety of Viddyoze Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

Some of our external third parties are based outside the UK or the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the UK or the EEA.

Whenever we transfer your personal data out of the UK or the EEA, we ensure a similar degreeof protection is afforded to it by ensuring at least one of the following safeguards is implemented:

Please Contact Us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.

How we keep your personal data secure

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How long we keep your personal data

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. Details of retention periods for different aspects of your personal data are available upon request.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These are summarised below:

If you wish to exercise any of the rights set out above, please Contact Us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Your right to complain to the Information Commissioner’s Office

You have the right to make a complaint at any time to the Information Commissioner's Office (“ICO”), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Questions, comments to